FAQs

General Information

How can I travel to the event?

For all the latest travel and transport updates please visit our website page here.

You will also be able to find more information on:

    • Trams – Metrolink
    • Parking
  • Plane
  • Trams
  • Trains

Where is the event village?

The Event Village is located at: Trafford Town Hall, Talbot Road, Stretford, Manchester M32 0TH

The Customer Service Point and Sponsors activation will all be in the Event Village.

Where can I meet up with family and friends after the race?

There will be a meet up point where you will be able to meet your friends and family it will be located is on Talbot Road outside Kellogg’s. Each meeting point will be marked with letters of the alphabet, so you can arrange to meet at a pre-arranged letter.

I would like to Volunteer at the event, how can I do this?

We are always on the look out for new volunteers for the Manchester Half Marathon.  To register your interest please email ali.l@xtramileevents.com.

Are there any showers in the Athletes Village?

Unfortunately, we do not have the space to provide showers.

Where can I view a copy of the entry Terms & Conditions? 

Click here to view the entry Terms & Conditions

Click here to view our Withdrawal Policy

Race Day

What time does the Manchester Half Marathon start?

The race will start at 09:00am on Sunday 14th October 2018.  Please make sure you arrive at the Athlete’s Village at Emirates Old Trafford in plenty of time to drop off your baggage and make your way to the start line.

Start address: Bridgewater Way, Stretford, Manchester M16.
Finish address: Emirates Old Trafford, Talbot Rd, Stretford, Old Trafford M16 0PX.

I’ve forgotten my number on race day, what do I do?

If you do not have a number, you will not be able to race. If you find that you have misplaced it before race day, please come to see our Customer Service team at FIRST STREET (address details above) on Saturday 14th between 10am and 5pm and we shall give you a replacement – you will be charged £10, payable in cash or by card.

Will there be a secure area to keep my kit safe?

Yes, there will be a baggage area to store your kit. This will be located in the Athletes Village at Emirates Old Trafford.

Please do not leave anything valuable or fragile in your bag – if you have car keys, credit cards etc…
We recommend that you run with these in a bum bag, running belt or similar.

Is there a time limit to finish the Manchester Half Marathon?

Yes, the roads will re-open to vehicular traffic on a rolling basis at an approximate pace of 13 minutes 45 seconds per mile – 3-hour pace. If you are running slower than this pace, when directed to do so, you will need to run on the pavements and run as a pedestrian obeying all signals and the Highway Code.

The finish line will close 4 hours after the start of the race. Any finishers after this time will not receive an official finisher’s time.

Do all participants receive a commemorative finisher’s medal?

All runners who finish the race within 4 hours will receive a medal after crossing the finish line. Any runners finishing after this time cannot be guaranteed a medal.

How will my time be recorded?

We will be using state-of-the-art UHF chip timing technology to ensure that you get an accurate finishing time.

Will there be Race Pacers at the Manchester Half Marathon?

Yes, there will be a wide range of pacers available on Race Day – specific pacer times will be available closer to race day.

Look out for them to the side of their respective start areas, they will be clearly visible in a Manchester Half Marathon pacer kit.

Am I allowed to wear headphones during the race?

There will be a varied assortment of entertainment on the race and the atmosphere is stunning so we don’t believe that you would want to listen to your own music as you run around the course. However, we have listened to you and there is no specific rule from RunBritain other than headphones are banned in championship races.

Anyone who is not running for a prize is now allowed to wear headphones.

If you do wear headphones PLEASE, PLEASE, PLEASE be considerate to your fellow runners. Wearing headphones DOES impair your hearing and there is every chance that you will not be able to hear important instructions, ambulances and other emergency services, or an ‘excuse me’ from a fellow runner. Bearing this in mind, we recommend that you use open ear headphones – these are headphones that do not obscure background noise. If you must wear in ear headphones, please leave one out – you never know, you might enjoy the atmosphere and the entertainment!

Can I take part on a roller skates or pushing a buggy?

At the present time, we are following the advice of RunBritain and we are not permitting anyone to be pushed around the race course, in accordance with the rules of UK Athletics.

What nutrition will be available on the course?

There will be water stations at miles 3, 5, 7, 9 & 11 and Gels will be available at approximately mile 5.6 & 8.9.

 

Post Race

My Manchester Half Marathon time is incorrect; how do I fix it?

Please contact StuWeb Timing Solutions directly through their Contact Us form. StuWeb’s customer service team will look into sorting out this problem for you.

StuWeb Contact Us form: http://www.stuweb.co.uk/contact

Lost Property

If you think you may have lost something at the event, please contact the office: info@xtramileevents.com  and one of our customer service team will do their best to help try and find your item.

I purchased an iTab when I registered, when do I receive it?

Once your race time has been finalised, we send over your postal address and official finishing time to the company who produce the iTabs. Then they will process your order and post your iTab to you.

I forgot to purchase an iTab during my event registration, can I still get one?

Yes, you can still buy an iTab. To do this, log back in to your entry form at www.riderhq.com , click on your Manchester Half Marathon entry form and select ‘Edit my entry’, then answer ‘YES’ to the question: ‘Would you like to personalise your medal with an iTab’.

How can I purchase Official Race Photographs from the Manchester Half Marathon?

To purchase Official Race Photographs, please go to Awol Adventure – https://www.awoladventure.com/.

Do I receive a finisher bag?

At the end of the race you will receive a finisher bag which will contain the following: finisher t-shirt, medal, bottle of water, foil blanket, High5 protein recovery bar.

Please make sure you pick up the correct size from the XS, small, medium, large or XL stations in the finish chute.

Also, all participants will receive a Virtual Goody Bag which will be sent to you via email and will contain lots of special offers from our sponsors and event partners.